Me han encantado, tienen un sabor espectacular y el servicio de Nucig, me ha parecido una maravilla.
Muchas gracias por todo
Hereâs the English translation:
Review of electronic cigarettes
Iâve loved themâthey have a spectacular flavor, and Nucigâs service has seemed wonderful to me.
Thank you very much for everything.
NUCIG REPLY>>
Thank you for your great feedback. We are very glad to hear you are happy with our service and the quality of our NUCIG MIni Kit.
I have yet to receive my order and the Royal Mail tracking says they haven't even been sent yet. Happy to review if they ever arrive.
Hello Jason,
We apologise for the delay in receiving your order.
Kindly undertand that once we ship, we are no longer in direct control as it passes through the carriers postal networks.
We understand your frustration and our aim is to put things right, we are working to resolve this issue as quickly as possible. Our team is currently investigating the status of your shipment and we will provide you with an update as soon as possible.
A full refund has now been applied back to your original payment method.
We appreciate your patience and understanding.
Thank you for choosing NUCIG.
NUCIG
Customer Service Team
Like it very much - might get hooked on this rather than the nicotine in the real thing.
Thank you.
Hello Alice,
Thank you for your feedback on the NUCIG Mini Kit - Real Look! We're glad to hear that you're enjoying it and that it's a close substitute for the real thing. We definitely understand the appeal of a more healthier alternative.
NUCIG TEAM
I highly recommend these pen kits. The batteries are long lasting and robust, brilliant!
Laura,
Thank you for taking the time to leave a review for the INNOKIN ENDURA T18E in pink. W
e are so glad to hear that you are enjoying the long-lasting and durable batteries in this pen kit.
We appreciate your recommendation and thank you for choosing our product.
NUCIG TEAM
hi they seem to last a lot longer
Hi Sheila,
Thank you for leaving a review for our Black Battery. We're thrilled to hear that they have been lasting longer for you.
We always strive to provide high-quality products that exceed our customers' expectations.
NUCIG TEAM
I've bought four of these NUCIG-Rs so far. As a stopped smoker who liked a glass of whisky and a real cigar every day, I now settle for a glass of low calorie ginger ale and a cigar-flavoured vape instead. The one aspect I used to struggle with - the physical hands/mouth habit itself - is now taken care of completely. These cigars are just nice to hold, look at and vape with. I really like the orange end glow when inhaled - it's fun. I haven't fallen down the rabbit hole of fruit-flavoured nicotine vape addiction. This nicotine-free cigar flavour is just fine with coffee and ginger ale.
Thank you for taking the time to leave such a positive review for our NUCIG Rechargeable E Cigar in Cuban Flavour.
We are thrilled to hear that our product has really helped you satisfy your cravings for a real cigar while also enjoying a healthier alternative. The orange end glow is definitely a fun feature as well as the outward super realisic appearance of a real cigar for that natural hand to mouth feeling which is so critical
Thank you for choosing NUCIG and we hope you continue to enjoy your NUCIG E Cigar with your coffee and ginger ale.
NUCIG TEAM
Sorry cant give a review as customs seized my order.đ€Źđ€Źđ€Ź
Different countries have different customs procedures.
Sometimes additional checks are necessary for imported goods into certain international regions which can delay you receiving your goods.
We provide full customs declarations and additional documents with all international shipments.
To avoid unecessary extended delays, please contact your customs office in your country using your tracking details and confirm any addiotnal information which maybe required.
Good flavour I like it
Thank you for your positive review. We're so glad to hear that you're enjoying the tobacco gold flavour of our CIGAR Filter Pack. We appreciate your support and hope you continue to enjoy our product.
NUCIG TEAM
AS a package is very nice but had to wait a long time as delivery issues.
Coming from real cigars still not convinced with the taste of the vape flavours, maybe I was expecting too much?
Overall a nice product but hoping for more "cigar" taste
Hi Clive,
Thank you for taking the time to leave us a review. We apologize for the delay in delivery, and we will definitely pass this feedback on to our shipping team. We understand that the personal taste of our vape flavours may differ fromuser to user, but we appreciate your honest feedback.
We are constantly working to improve our products and we will take your comments into consideration.
Thank you for choosing our rechargeable e cigar and we hope you continue to enjoy it.
NUCIG TEAM
My husband has been using these since stopping smoking. Excellent substitute and much cheaper than cigarettes
Hi there,
Thank you for your feedback! We're so glad to hear that our Real Look Battery has been an excellent substitute for your husband while he stopped smoking.
We take pride in providing a high-quality and affordable alternative to cigarettes. T
Thank you for choosing NUCIG !
NUCIG TEAM
These E-cigs are just life savers in the literal sense...they help kick the habit with no nasty chemicals
Thank you for your positive review!
We are so happy to hear that our NUCIG Tobacco Flavour MaxVol Filter Pack has been a 'life saver' for you.
We appreciate your support and we wish you continued success on your journey to kick the habit.
Thank you for choosing NUCIG!
NUCIG TEAM
contacted you and clarified the position
Hi Gordon,
We apologize for any inconvenience you have experienced.
Due to a serious incident at our facilities, we were unable to provide normal service & operations - several orders were regrettably delayed.
Its great to hear we repsonded to your calls/emails and your order is now received.
We thank you for your ptatience and understanding when normal operations/service was not possible.
We apologise for the unexpected exceptions to your most valued order with us and trust you are happy with your received order.
Customer Service Team
Won't answer the phone won't answer emails even the bot system u use has put me on hold for 3hours waiting for a staff member to contact me, have I been scammed??
Hi there,
Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced.
Due to a serious incident at our facilities, we were unable t0 provide normal service & operations. A automated line was set up to assist with urgent customer issues.
We can see we repsonded to your last email and promised delivery within 48hrs, following our actions we can see your order was received the very next day
We apologise for the unexpected exceptions to your most valued order with us and trust you are happy with your received order.
Customer Service Team
So far so good? I have been using Nucig now for a few weeks now and I do puff on it like a crazy person and it's always in my hand. They say that one base filter is the same as 20 cigarettes but i would say maybe 10 cigarettes because i fill i need 2 base filters a day. By the way i smoked 20 a day. Just about to order some more now i know how many boxes to order.
Hello Lesley,
We're happy to hear that our Tobacco Flavour MaxVol Filter Pack and NUCIG kit has been helpful for you.
It's great to see that you have been using it for a few weeks now and are satisfied with the results. The number of drags you get from each filter depends on how deep and how long each drag you take is.
Thank you for your order and we hope you continue to enjoy our product!
NUCIG TEAM
Very fast delivery.. Pleased with goods
We are thrilled to hear that you had a positive experience with our service and that you are pleased with your product.
We strive to provide fast and efficient delivery to all our customers.
Thank you for choosing NUCIGÂź!
Excellant product just like having a real cig I would definately recomend to friends and family
Thank you for taking the time to leave a review!
We are delighted to hear that you are enjoying our NUCIGÂź Tobacco Flavour MaxVol Filter Pack and that it provides a similar experience to a real cigarette. We appreciate your recommendation to friends and family.
Only been using NUGIG for just over a week now, and they have really helped me. The thing that is so good about them is you can hold it just like a cigarette and the smoke looks real. I Highly recommend this to anyone trying to give up smoking. Amazing
Thank you for your review and for choosing NUCIG Mini Kit as your option for quitting smoking.
We are delighted to hear that you are enjoying our product and that it has been helpful for you so far.
Our goal is to make the transition to a smoke-free lifestyle as seamless and realistic as possible. We appreciate your recommendation and wish you all the best on your journey. Keep up the amazing work!
Iâm not a smoker but I need to be for the stage. This kit is ideal. Looks like the real thing both in orange tip and smoke generated, looks natural and easy to charge / use. Feels like it will last a long time. Delighted with the purchase.
Thank you so much for your positive review of our NUCIG Mini Kit in All White!
We're thrilled to hear that it's realistic, easy to use, and of good quality. We're glad that it's meeting your needs for stage performances, and we appreciate your feedback on the orange tip and smoke generation. It's great to know that it's natural-looking and simple to charge and use.
Our team is dedicated to providing long-lasting products, so we're happy to hear that you're satisfied with your purchase. Thank you for choosing NUCIG!
Well made item, perhaps a bit on the large size? The vape flavour is smooth & non-choking, but could do with a slightly stronger flavour.
Thank you for taking the time to leave a review for our NUCIG Rechargeable E Cigar. We're glad to hear that you found the product well made and the vape flavour smooth and non-choking. The flavour is our best seller. Your feedback has been noted for future R&D.
NUCIG TEAM
I was disappointed with the delivery of my order when I paid for the fast delivery and still it never arrived before my holiday, and also I did think it was a pack of 10 tips for the price!
Pleased with the quality and taste of products.
Thanks for leaving us a review! We're happy to hear that you're pleased with the quality and taste of our NUCIG Mini Kit - Real Look. Our team works hard to provide the best products for our customers. If you have any questions or need any assistance, please don't hesitate to reach out.
NUCIG TEAM
I previously "asked a question" via your website regarding an issue I am facing with the Rechargeable E-Cigar, but I have not yet received a response. Then I sent an email to your support team but I did not heard back.
The problem relates to consistent charging difficulties with the e-cigar. I have tried using multiple sources including an in-car charger, a laptop USB port, and a wall plug, but the device does not appear to charge reliably.
We apologize for the difficulties you have experienced while charging your Rechargeable E-Cigar and for the lack of response from our customer care team. We take all feedback seriously and strive to provide excellent customer service.
We did reply via email, did it go to your SPAM folders ?
Our teams are waiting to assist.
Customer Service Team
I absolutely loves it, feel and looks like real cigar, even my friends asked me to order for them same.
Good product đ
Thank you for your feedback! We're so glad to hear that you enjoy the NUCIG Rechargeable E Cigar Vape and that it feels and looks like a real cigar. It's great to know that your friends are interested in trying it out too.
Thank you for choosing our product and we hope you continue to enjoy it.
NUCIG TEAM
they are very strong but very nice
Hello Sheila,
Thanks for leaving a review of our NUCIGÂź Exotic Shisha Flavour Filter Pack.
We're so glad to hear that you enjoyed the flavour and found it to be strong yet very nice. The Eoxtic shisha is a distinctive flavour making it a very much of a facourite with our customers. We appreciate your feedback and hope you continue to enjoy our products.
NUCIG TEAM
Have been a customer for a good few years now and the service and the products are brilliant
Steve, Thank you so much for being a loyal customer for so many years and for taking the time to leave us such a lovely review.
We're glad to hear that you're enjoying our products and services.
Please let us know if there's anything we can do to make your experience even better.
NUCIG TEAM